1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and contact information (email, phone number)
- Company information and website URLs
- Account credentials and preferences
- Communication content and feedback
- Payment and billing information
Automatically Collected Information
When you use our services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Website performance and analytics data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
Service Provision
- Providing and maintaining our SEO tools and services
- Processing transactions and managing accounts
- Generating SEO reports and analytics
- Providing customer support and technical assistance
Communication
- Sending service-related notifications and updates
- Responding to inquiries and support requests
- Sending marketing communications (with consent)
- Conducting surveys and collecting feedback
Improvement and Development
- Analyzing usage patterns to improve our services
- Developing new features and functionalities
- Conducting research and analytics
- Ensuring security and preventing fraud
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing and billing
- Data analytics and website monitoring
- Email marketing and customer communication
- Cloud hosting and data storage
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Enforce our terms of service
- Protect our rights, property, or safety
- Prevent fraud or security threats
4. Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Encrypted data storage and databases
- Regular security audits and vulnerability assessments
- Secure access controls and authentication
Administrative Safeguards
- Employee training on data protection
- Limited access to personal information
- Regular review of security policies
- Incident response procedures
6. Your Rights and Choices
Depending on your location, you may have the following rights:
Data Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
- Request information about how we process your data
Data Correction and Deletion
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to certain processing activities
Communication Preferences
- Opt-out of marketing communications
- Update notification preferences
- Withdraw consent where applicable
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services and support
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Fulfill legitimate business purposes
We will securely delete or anonymize your information when it's no longer needed.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. When we make changes, we will:
- Post the updated policy on our website
- Update the "last modified" date
- Notify you of significant changes via email or website notice
- Obtain consent for material changes where required by law
10. Contact Information
If you have questions about this privacy policy or our data practices, please contact us:
Email: support@baootech.com
Address: San Jose, CA 95116, United States
Phone: +1 (408) 442-8010 — +1 (669) 669-2424